Sign Up Sign In

Terms of Service

Effective Date: March 12, 2026

These Terms of Service ("Terms") constitute a legally binding agreement between you and Lumynex ("Company," "we," "us," or "our") regarding your use of the website located at www.soarpackguardian.com and any related services, tools, or software (collectively, the "Service").

1. Acceptance of Terms

By accessing or using the Service, you confirm your agreement to be bound by these Terms. If you are using the Service on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

2. Professional Use Only

The Service is a professional tool designed for cybersecurity operations and governance. You acknowledge that:

  • The Service provides recommendations and analysis based on automated logic.
  • You are solely responsible for the final implementation, testing, and deployment of any "Packs" or automation scripts within your own environment or your clients' environments.

3. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. LUMYNEX DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE INFORMATION PROVIDED IS 100% ACCURATE, COMPLETE, OR CURRENT. SECURITY THREATS AND SOAR PLATFORM REQUIREMENTS EVOLVE RAPIDLY; THEREFORE, THE SERVICE MAY NOT CAPTURE EVERY VULNERABILITY OR COMPLIANCE ISSUE.

4. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, LUMYNEX SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, REVENUE, PROFIT, OR SYSTEM DOWNTIME) ARISING OUT OF OR RELATED TO:

  • YOUR USE OR INABILITY TO USE THE SERVICE.
  • ANY INCORRECT INFORMATION OR "FALSE POSITIVES" GENERATED BY THE SERVICE.
  • THE MISUSE OF INFORMATION OR AUTOMATION LOGIC BY YOU OR ANY THIRD PARTY.

OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO LUMYNEX FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

5. Indemnification

You agree to indemnify, defend, and hold harmless Lumynex and its officers from and against any claims, liabilities, or expenses (including legal fees) arising from your use of the Service, your violation of these Terms, or any damage caused to third-party systems resulting from automation you deployed using our tools.

6. Governing Law

These Terms are governed by the laws of the State of Texas. Any disputes shall be resolved exclusively in the state or federal courts located in Texas.

Privacy Terms